Shipping policy

ORDER PROCESSING:
Please allow 1-2 business days to process your order. Expect an email within 24 hours to let you know your order is on the way!
We ship out of Toronto, Canada. 

 

FLAT RATE SHIPPING
Orders are generally shipped within 1-2 business days using UPS or Canada Post. Standard delivery is generally 3-9 days. Flat rate shipping fee applies to orders in United States and Canada.

 

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at proshop@oldfaithfulgolf.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at proshop@oldfaithfulgolf.com.